Xbji Privacy Policy — How Your Information Is Kept Safe

Welcome to xbji.bet. Your privacy matters to us. This Privacy Policy explains how xbji collects, uses, stores, and protects your personal information. By using xbji's website or mobile app, you are deemed to have agreed to this Policy.

This policy uses certain key terms, the meanings of which are defined below:

• "Personal Information" or "Personal Data" — any information that can be used to identify you, directly or indirectly. This includes your name, phone number, email address, and IP address.
• "Processing" — Any operation performed on your data, such as collection, storage, use, modification, or deletion.
• "User" — any individual who uses xbji's website or app.
• "Third Party" — Any person or entity other than xbji and the user.
• "Cookies" — Small data files stored on your device that enhance your browsing experience.

This Privacy Policy is a supplement to xbji's Terms and Conditions and applies to all registered members as well as visitors to the xbji website. It has been developed in accordance with Bangladeshi law and international data protection standards.

Xbji collects different types of data for different purposes. Every piece of data collected has a clear reason behind it, and only the information that is genuinely needed is ever collected.

a) Information Collected at Registration:

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile Number (active Bangladeshi number)
• Email Address
• Password (stored in encrypted form)
• Residential Address

b) Information Collected for KYC Verification:

• Copy of National ID or Passport
• Driver's License (if required)
• Utility bill or bank statement (for address verification)
• Proof of payment method (bKash/Nagad/Rocket number)

c) Automatically Collected Information:

Xbji uses your data only for specific, legitimate purposes. Details are outlined below:

• Account Management: Your information is needed to create, verify, and manage your account. It is used for login, password resets, and profile updates.
• Transaction Processing: Financial information is used to securely process deposits and withdrawals and to prevent fraud.
• Service Improvement: Your usage patterns are analyzed to improve xbji's platform, app, and overall experience.
• Customer Service: When you contact Support, your account information is used to help resolve your issue.
• Legal Obligation: Certain information may be disclosed in response to lawful requests from law enforcement or directives from financial regulatory authorities.
• Promotional Communications: If you opt in, xbji will send you emails or SMS about new offers, bonuses, and promotions. You can unsubscribe at any time.
• Responsible Gaming Monitor: Data is analysed to detect unusual betting behaviour and provide timely assistance.

Xbji does not sell or rent your personal data to third parties. However, limited information may be shared in specific circumstances:

Service Provider Partners:

Xbji works with a number of trusted third-party service providers that help operate our platform — including payment gateways, email service providers, cloud storage, and analytics tools. These partners are granted access only to the data they need and are required to comply with our privacy standards.

Legal Obligation:

Information may be legally disclosed in the following circumstances:

• Upon a court order or a lawful request from a government authority.
• To report to the Financial Intelligence Unit in compliance with Anti-Money Laundering (AML) laws.
• In emergency situations where it is necessary to protect the safety of other users.
• To assist in cybercrime investigations.

Business Transfers:

If xbji's business is ever merged or sold, your data may be transferred to the new owner. You will be notified in advance.

Xbji uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of Cookies:

• Essential Cookies: These cookies are essential for login sessions, security tokens, and core platform functionality. They cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and login status.
• Analytics Cookies: To understand how much time is spent on each page and which features are used most. Google Analytics is used for this purpose.
• Marketing Cookies: Used to show relevant advertisements, only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Xbji uses industry-leading technology to protect your personal data. Our security framework is structured across the following layers:

• AES-256 Encryption: All your personal and financial data is protected with AES-256-bit encryption — one of the strongest encryption methods in the world.
• SSL/TLS Connection: All communication between xbji and your device is encrypted via SSL/TLS protocol, eliminating the risk of data interception.
• Two-Factor Authentication (2FA): An OTP verification is required at every login as an additional layer of account security.
• Firewall & DDoS Protection: Advanced firewall and DDoS mitigation systems protect our servers from external attacks.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third parties.
• Data Backup: Your data is backed up across multiple secure servers to ensure it is never lost due to a technical issue.
• Staff Training: All xbji staff receive regular data protection training, and only authorized personnel have access to your information.

As an xbji user, you have the following rights over your personal information:

• Right of Access: You can find out at any time what data xbji holds about you. Requests to view your information can be made through Account Settings or by contacting Support.
• Right to Rectification: If any of your information is incorrect, you can request that it be updated.
• Right to Erasure: In certain circumstances, you may request that your data be deleted. However, some information is required to be retained for a specified period due to legal obligations.
• Right to Restriction of Processing: You can restrict how your data is used for specific purposes at any time.
• Right to Data Portability: You can export your data in a standard format (such as CSV).
• Right to Object: You can object to marketing communications or certain types of data processing.
• Right Against Automated Decision-Making: If a significant decision about you is made solely through automated processes (AI/algorithms), you have the right to request a human review.

To exercise any of these rights, please reach out to our support team. Requests are typically processed within 30 days.

Xbji does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Xbji strictly prohibits the use of the platform by anyone under the age of 18. The following measures are in place to protect minors:

• Age verification is mandatory at the time of registration.
• Age is verified through government-issued ID during the KYC process.
• We do not knowingly collect information from anyone under the age of 18.
• If a user is suspected to be underage, their account is suspended immediately.

If you become aware that someone under the age of 18 is using xbji, please notify our support team immediately. We will take prompt action and delete any associated data.

Xbji may update this Privacy Policy as needed. If significant changes are made:

• A notice will be sent to your registered email address.
• A clear notification will be displayed on the platform.
• The "Last Updated" date at the top of the policy will be revised accordingly.
• For major changes, fresh consent may be obtained.

Continued use of xbji after an update takes effect will be considered acceptance of the revised policy. We recommend reviewing this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please contact the xbji Data Protection team:

• Live Chat: 24/7 live chat is available on xbji.bet.
• Support Page: FAQ page Find answers to common questions.

Requests to delete or correct data are typically processed within 30 business days. For urgent security matters, contact us immediately via live chat.